Artistry24
Terms & Conditions
-
Bookings and Payments
1.1 All booking enquiries must be made through direct contact with ARTistry24 via email
(artistry24au@gmail.com) or website (www.artistry24.com.au) in advance. This is essential to determine if a vacancy is available in the desired class or workshop.
1.2 ARTistry24 will confirm a place in a session or workshop once payment has been confirmed.
1.3 Full term/session payment must be paid before the commencement of the session.
1.4 Pro-rata of total fee is calculated for new participants who enrol with ARTistry24 after Week 1 of the school term.
2. Classes
2.1 All classes are capped and ARTistry24 reserves the right to modify the cap number as it is deemed necessary.
2.2 Punctuality is crucial. Participants should arrive and leave within 5 minutes of starting and finishing times, failure to do so may incur an additional fee.
2.3 Doors will be locked during sessions for security reasons, and visits (including late/early arrival) must be pre-organised.
2.4 ARTistry24 reserves the right to refuse admission to any participant who poses a disciplinary problem or disrupts other participants in their learning.
2.5 Parents (or an allocated responsible adult) must be contactable at all times during the session.
2.6 If someone other than a parent/carer or family member is likely to be picking up a younger participant, ARTistry24 must be informed prior to the session.
2.7 No make-up classes, credits or refunds are given for non-attendance to younger participants.
2.8 No more than two make-up classes are allowed per school term.
2.9 No make-up class will be provided if notification of absence is not received at least two hours prior to the beginning of the session. This policy also applies to scheduled make-up classes.
2.10 Make-up class must be scheduled in advance. Classes are arranged prioritized by the following order: existing session times > designated make-up class times > a mutually agreed time outside of the usual hours. Make-up classes are arranged to the best of ARTistry24’s abilities.
2.11 Make-up classes must be arranged within the same term. Classes cannot be carried forward to the next term.
2.12 Make-up class is subject to availability of slots and classes.
2.13 Make-up class is not transferable.
2.14 Absences due to scheduled events, including but not limited to: vacations, school events, personal commitments, appointments, and other activities, must be informed at least 3 days in advance in order to receive a make-up class.
2.15 In the event of illness, including COVID-19, a valid medical certificate must be presented in order to carry credits forward. Otherwise, a make-up class will be arranged when adequate notice is given.
2.16 In the event of sudden illness or physical injuries, absences must be informed at least two hours prior to the session starting.
2.17 In the event of isolation due to being a close contact of a COVID-19 positive individual, sessions can be made up according to the make-up class rules.
2.18 In the event of cancellation by ARTistry24, sessions can be made-up, credits carried forward, or refunded with a 10% administration fee. Refunds are processed at the end of the term.
3. Workshop Sessions
3.1 To secure a place in a workshop the fee must be paid in full in advance on “a first in first served” basis.
3.2 All workshops are capped and ARTistry24 reserves the right to modify the cap number as it is deemed necessary.
3.3 ARTistry24 reserves the right to change the start and finishing times of workshops.
3.4 Paid workshop participants affected by such a change will be notified as soon as any change is made and if necessary offered another workshop time or a full refund.
4. Cancellation and refunds
4.1 Any requests or payment of refunds by ARTistry24 will incur a $20.00 administration fee.
4.2 Should a session or workshop need to be cancelled due to insufficient numbers, participants will be notified and either offered a similar session or workshop or a full refund.
4.3 Up to 7 days before a scheduled session or workshop ARTistry24 will accept a cancellation and refund any payment, less the non-refundable administration fee.
4.4 From 6 days to 24 hours before a scheduled session or workshop ARTistry24 will accept a cancellation and refund, less the non-refundable administration fee, at 50% of the remaining original payment.
4.5 In the 24-hour period before a scheduled session or workshop no refund is available.
4.6 ARTistry24 reserves the right at any time to negotiate, change or vary the terms and conditions in clauses 4.1 to 4.5 above as it deems appropriate.
5. Health and Safety
5.1 All participants who are ill or infectious must not attend the studio.
5.2 Participants must adhere to all safety guidelines and instructions regarding the use of any materials, tools or equipment in the studio.
5.3 At the end of each session or workshop participants are expected to help clean the studio.
5.4 ARTistry24 is not responsible for the safety of children outside their session times.
5.5 No responsibility will be taken for clothing worn in the studio, it is the sole responsibility of the participants to wear appropriate clothing or supply their own art aprons.
6. Stored Artwork
6.1 Participants may leave their works in progress at ARTistry24 where the artworks will be handled with care and kept in a safe environment. However, no liability is accepted in the event of loss or damage to any work.
6.2 Any unclaimed artwork will become the property of ARTistry24 three weeks after the term finishes.
7. Privacy Policy
7.1 ARTistry24 respects individual privacy.
7.2 Any information provided to ARTistry24 for the purposes of obtaining goods and services from ARTistry24 will be used for that purpose and any email address will be added to the ARTistry24 email list.
7.3 ARTistry24 operates an emailing list for newsletters and information dissemination concerning ARTistry24’s goods and services only. Participants’ can request their email address to be removed from the ARTistry24 emailing list at any time.
8. Disclaimer
8.1 Participants undertaking workshop sessions with ARTistry24 expressly acknowledge that in the course of undertaking these workshops use is made of paints, inks, chemicals, art tools, art utensils and other materials , tools and equipment which may be dangerous and the workshops are undertaken and these materials are used at the participants own risk.
9. Photography
9.1 Photographs of participants and their artwork may be taken during workshop sessions for website or other advertising and publicity purposes.
9.2 ARTistry24 reserves the right to publish any photographs of participants working in the studio, and or artwork created by the participants.
9.3 If you do not wish to be photographed, please inform ARTistry24 before the commencement of the first session.
9.4 Photographs and notes are posted in a private group for informative purposes only. Do not share photographs of other participants or studio information publicly without permission.